Jack promptly called me later that afternoon and helped me navigate/decide whether or not I wanted to sink more money into my beloved BMW lease or buy a new or used car. The next day, as promised, Palmer contacted me and gave me the cold hard facts that my car was as expected, in need of a few expensive and labor intensive repairs, but suggested I speak to Jack Reitz, who would appraise my car, and help me figure out the next steps. I mentioned how frustrated I was with the repair being a problem most mechanics didn't want to approach, and told him I was looking for diagnostics and a full overview of the current situation of my car. Upon arrival, I was greeted by an incredibly friendly service agent, Palmer, who was upfront and honest about the situation of my car. After taking it to two separate mechanics to get a price to replace a simple coolant return line to one of the turbos, I finally caved and took my car into BMW of Denver Downtown, expecting the worst. Luxury package, Navigation system, Cross traffic alert, Blind spot monitor, Leather upholstery, Heated front/rear seats, Heated steering wheel, Hands-.įive years ago I purchased a used 535xi series BMW with 100,000 miles from a different dealership, and sank a fortune into repairs. Located in Denver, CO / 98 miles away from Cheyenne, WY
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